Privacy Policy

1. Introduction

StackPlus Pte Ltd ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website stackplus.sg and use our services.

We are a Singapore-incorporated company and comply with the Personal Data Protection Act 2012 (PDPA) and other applicable data protection laws in Singapore.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Company name and job title
• Project requirements and technical specifications
• Communication records and correspondence
• Payment and billing information

2.2 Technical Information

We automatically collect certain technical information:

• IP address and device information
• Browser type and version
• Pages visited and time spent on our website
• Referral sources and website usage patterns
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing and delivering our developer-as-a-service offerings
• Processing payments and managing billing
• Communicating with you about our services
• Matching you with suitable developers
• Improving our website and services
• Marketing and promotional activities (with your consent)
• Complying with legal obligations
• Protecting our rights and preventing fraud

4. Legal Basis for Processing

Under Singapore's PDPA, we process your personal data based on:

• Consent: When you provide explicit consent for specific purposes
• Contract: To perform our contractual obligations to you
• Legitimate interests: For business operations and service improvement
• Legal compliance: To comply with applicable laws and regulations

5. Information Sharing and Disclosure

We may share your information with:

• Service providers: Third-party vendors who assist in our operations
• Developers: Matched developers for project collaboration (with your consent)
• Payment processors: For billing and payment processing
• Legal authorities: When required by law or to protect our rights
• Business transfers: In case of merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain client information for 7 years after the end of our business relationship.

8. Your Rights Under PDPA

Under Singapore's PDPA, you have the right to:

• Access: Request information about how your personal data is being processed
• Correction: Request correction of inaccurate or incomplete personal data
• Withdrawal of consent: Withdraw consent for data processing (where applicable)
• Data portability: Request transfer of your data to another organization

To exercise these rights, please contact us at [email protected].

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and for marketing purposes. Our website uses:

• Essential cookies: Required for website functionality
• Analytics cookies: Google Analytics and similar tools
• Marketing cookies: LinkedIn Insight Tag and other advertising platforms

You can control cookie preferences through your browser settings, but disabling certain cookies may affect website functionality.

10. International Data Transfers

Your personal information may be transferred to and processed in countries outside Singapore, including the United States and European Union, where our service providers are located. We ensure appropriate safeguards are in place for such transfers in accordance with PDPA requirements.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

14. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

15. Data Protection Officer

For matters related to data protection and privacy, you may contact our Data Protection Officer at [email protected].

16. Complaints

If you believe we have not handled your personal data in accordance with this Privacy Policy or applicable laws, you may file a complaint with the Personal Data Protection Commission (PDPC) of Singapore at www.pdpc.gov.sg.